Privacy Policy

Information We Collect

Information You Provide

When you contact us, subscribe to company updates or submit an enquiry through the website, we may collect information such as:

• Full name
• Company name, if provided
• Phone number
• Email address
• Enquiry subject
• Product or service of interest
• Message or other information you choose to provide

Please do not submit sensitive personal information that is not necessary for your enquiry.

Information Collected Automatically

When you access our website, our website hosting, security or technical service providers may automatically receive limited technical information such as:

• IP address
• Browser type
• Device type
• Operating system
• Date and time of access
• Pages requested or visited
• General technical and security logs

This information may be used to operate, secure, troubleshoot and improve the website.

How We Use Your Information

We may use information collected through the website to:

• Respond to enquiries and requests
• Communicate about our products, businesses and services
• Process and manage business enquiries
• Send enquiry confirmations or acknowledgement emails
• Provide requested information about products or services
• Maintain records of business communications
• Send company updates and announcements when you have subscribed
• Improve our website and customer experience
• Protect the website against misuse, fraud, spam or security threats
• Comply with applicable legal or regulatory obligations

We do not use information submitted through our contact form for purposes unrelated to the enquiry without an appropriate reason or permission.

Contact and Enquiry Forms

When you submit a form on our website, the information you provide may be transmitted to SADA BAHAR KOHISTAN through our website, record-management and email systems.

We use this information primarily to review, manage and respond to your enquiry.

You may also receive an automated acknowledgement or confirmation email confirming that your enquiry has been received.

Submitting an enquiry does not create a contractual relationship or guarantee that we will supply a particular product or service.

Subscriptions and Company Updates

When you subscribe to our company updates, we may collect your email address and phone number.

This information may be used to send company news, product updates, business announcements and other relevant company communications.

You may also receive an automated confirmation email after subscribing.

If you no longer wish to receive these communications, you may contact us using the details provided in this Privacy Policy and request removal from our subscription records.

Cookies and Similar Technologies

Our website may use cookies or similar technologies that are necessary for website functionality, performance, security or user experience.

We do not use this Privacy Policy to claim the use of advertising or marketing cookies unless such services are actually enabled on the website.

Our website uses analytics technologies, including Google Analytics 4, as described in the Analytics section below. If we introduce additional advertising or tracking technologies in the future, this Privacy Policy may be updated accordingly.

You can control cookies through your browser settings. Disabling certain cookies may affect some website functionality.

Analytics

We use Google Analytics 4 (GA4) to understand how visitors use our website and to help improve website performance, content and user experience.

Google Analytics may collect information such as pages visited, time spent on pages, general device and browser information, approximate geographic location, traffic sources and website interactions.

Google Analytics may use cookies or similar technologies to collect this information. The information is used for statistical and website-improvement purposes.

We do not intentionally send sensitive personal information submitted through website forms to Google Analytics.

Google may process analytics information in accordance with its own privacy policies and terms. You may control or restrict cookies through your browser settings.

How We Share Information

We do not sell or rent your personal information.

Information may be shared only when reasonably necessary with:

• Website hosting providers
• Email and communication service providers
• Website maintenance or technical service providers
• Security and infrastructure providers
• Professional advisers where necessary
• Government authorities or regulators where disclosure is required by applicable law

Service providers may process information only as necessary to provide services supporting our website or business operations.

Data Retention

We retain personal information only for as long as reasonably necessary for the purpose for which it was collected, including:

• Responding to and following up on enquiries
• Maintaining appropriate business records
• Managing subscription records and communications
• Resolving disputes
• Protecting the security and integrity of our systems
• Meeting applicable legal, accounting or regulatory requirements

Information that is no longer reasonably required may be deleted, anonymized or securely disposed of when appropriate.

Data Security

We take reasonable administrative and technical measures designed to protect personal information from:

• Unauthorized access
• Unauthorized disclosure
• Misuse
• Loss
• Alteration
• Destruction

However, no website, internet transmission, email system or electronic storage method can be guaranteed to be completely secure.

Users should therefore avoid sending highly sensitive or confidential information through ordinary website forms unless necessary.

Third-Party Services

Our website may rely on third-party providers for services such as:

• Website hosting
• Database and website administration
• Form and enquiry record storage
• Email delivery
• Domain and infrastructure services
• Website security
• Technical functionality

These third parties may process limited information where necessary to provide their services.

Their handling of information may also be governed by their own privacy policies and terms.

External Links

Our website may contain links to third-party websites, social media pages, business platforms or other external services.

SADA BAHAR KOHISTAN is not responsible for the privacy practices, security, availability or content of third-party websites.

We encourage visitors to review the privacy policies of external websites before providing personal information to them.

International Processing

Some website infrastructure, hosting, email or technology providers may operate servers or services outside Pakistan.

As a result, technical or personal information may be processed or stored in another country where permitted and necessary for the operation of those services.

Where appropriate, we seek to use reputable service providers and reasonable safeguards for information handled on our behalf.

Children's Privacy

Our website is intended primarily for general business and commercial purposes and is not designed specifically for children.

We do not knowingly seek to collect personal information from children through the website.

If you believe a child has submitted personal information to us unnecessarily, please contact us so the matter can be reviewed.

Your Information and Requests

If you have submitted personal information through our website, you may contact us to request that we:

• Confirm whether we hold information associated with your enquiry
• Correct inaccurate information
• Update your contact information
• Delete information where appropriate
• Remove your information from our subscription records where appropriate
• Address a concern about how your information has been handled

Some information may need to be retained where reasonably necessary for legal, security, accounting, dispute-resolution or legitimate business-record purposes.

We may need to verify a request before acting on it.

Legal Requirements

We may disclose or retain information where reasonably necessary to:

• Comply with applicable laws or lawful requests
• Respond to legal proceedings
• Protect our legal rights
• Prevent fraud or misuse
• Protect the security of our website, systems, users, employees or business

Changes to This Privacy Policy

We may update this Privacy Policy when our website, technology, business practices or applicable requirements change.

Any updated version will be published on this page with a revised Last Updated date.

Visitors are encouraged to review this page periodically.

Contact Us

If you have questions, concerns or requests regarding this Privacy Policy or information submitted through our website, please contact: